Lou Heckler, CSP, CPAE

From the moment Lou steps onto the platform, audiences feel the bursting energy and overflowing enthusiasm of a seasoned motivational humorist and management trainer. Lou.s presentations are fast-paced and rooted in sold management principles. His program is lively, fun and filled with practical Creative Problem Solving (creative thinking) ideas to help people reach peak performance!

With more than 25 years experience in managing, motivating, and directing others, Lou brings all his vast professional experience to bear as he energetically makes his presentations on management and motivation. Annually he leads dozens of programs for corporations, trade associations, and educational institutions. Most meeting planners feel Lou is a great choice for a kickoff speaker. His special blend of content, energy and fun really gets people excited.

Lou was an adjunct faculty member at the University of Michigan's Executive Education Center from 1980-2000. He has studied peak performers for two decades, conducting more than 2,000 interviews with top achievers from the local to the international level.

Lou spent nearly 15 years in the broadcasting business, serving in top positions ranging from on-air personality to news manager, talk show host, and corporate management training director.

He is a Certified Speaking Professional (a designation of the National Speakers Association reserved for less than 10% of the speakers worldwide). In 1992, the National Speakers Association awarded Lou the coveted CPAE Award (Council of Peers Award for Excellence) recognizing his years of professional excellence and dedication.

Topics include.

"Eagles and Ducks" - An in-depth look at what separates HIGH ACHIEVERS from those who just swim with the pack: a compelling vision, effective feedback systems, use of one's special talents, daily achievements, and a climate of high expectations.

"Motivating Winners" - Create HIGH PERFORMANCE CLIMATES in the workplace, be it large or small. Discover the keys to stimulating people to move to the next level of performance as we look at clear goals, empowered staffs, and customer friendly policies and practices.

"Coffee Stains, Cattle Calls and Compliments" - A revealing look at CUSTOMER SERVICE secrets: brute force attention to details, rapid response systems, and personal commitment. This topic shows people a number of actions they can take to delight their customers and inspire long-term loyalty.

"Shine Like the Stars" - Discover the eight key traits of PEAK PERFORMERS. This session is based on seven years of research on traits of those who make it to the top. A great convention opener and theme-setter.

"Creative Problem Solving" - Get your people to APPROACH OLD PROBLEMS IN FRESH WAYS. Based on Lou's popular sessions at the University of Michigan's Business School, this program will show you four specific ways to get people thinking along paths they not have approached in the past. (Minimum half day session.)

McKinney Associates, Inc.
Post Office Box 5162
Louisville, KY 40255-0162
info@mckinneyspeakers.com